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Press Release Streamdoor Chooses LignUp to Build New Generation of On-Demand VoIP Services
Streamdoor Leverages Flexible LignUp Communications Platform to Quickly and Easily Develop Competitive On-Demand IP Voice Applications LONDON - March 15, 2006. Streamdoor Limited, a provider of hosted, on demand IP contact center services and VoIP applications, and LignUp Corporation, a provider of converged communications solutions, today announced that Streamdoor will develop and deploy its next generation of on-demand IP voice services on the flexible LignUp Communications Platform. “Delivering on the promise of service oriented architectures, LignUp provides the development capabilities that allow us to easily build services that differentiate us in the marketplace,” said Jon Keattch, CEO, Streamdoor Limited. “The LignUp platform’s flexibility is critical to our ability to innovate and deliver strong margin communication solutions in an increasingly competitive services marketplace.” Streamdoor offers a variety of on-demand IP contact center capabilities based on Cisco architecture. In addition Streamdoor's Outbound service provides companies with a powerful dialing capability for all their campaign needs including telemarketing, customer surveys and sales generation. The network-based dialing platform supports preview, progressive and power dialing modes to enable productive and effective campaigns. Companies can easily integrate it with their existing customer databases or calling lists and use the extensive web based management tools for real time monitoring and analysis. Streamdoor’s Call Recording service enables companies to capture inbound and outbound interactions for quality assurance, performance monitoring and training purposes. Companies have the ability to schedule recordings, playback recordings and evaluate Agents as well as a reporting capability that can be used to analyze Agent performance. The LignUp solution provides hosted IP-PBX, voice mail, unified messaging and auto attendant applications built on a web services based communications platform. This platform allows on-demand service providers such as Streamdoor to build specialized IP telephony applications and voice-enable existing hosted services that enhance customer organizational productivity and improve customer service. “Streamdoor represents the latest in a new generation of on-demand service providers working to uniquely enhance their customer’s ‘first point-of-contact’ with new voice functionality,” said Kevin Nethercott, Founder, President and COO, LignUp Corporation. “We are pleased to work with Streamdoor and provide the flexible platform they need to build these voice apps and deliver service capabilities that enhance their customers’ end customer relationships.”
About Streamdoor Limited
About LignUp Corporation ### |
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