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Press Release Edgewater Networks’ Plug & Dial Alliance Program Attracts Industry Leading VoIP Technology Partners
June 5, 2006, Santa Clara, CA - Through interoperability and certification with EdgeMarc routers and the EdgeView VoIP Support System, the Plug & Dial Alliance Program brings technology partners together to simplify and automate the delivery of VoIP for enterprises and service providers. Charter partners include: Acme Packet, Audiocodes, Broadsoft, LignUp, MiTel, Polycom, Siemens and Sylantro Systems.
Working with best-in-class technology partners, Edgewater Networks simplifies the setup of VoIP for service providers and enterprises Plug & Dial Benefits Edgewater Networks’ Plug & Dial Alliance Program provides interoperability testing for multi-vendor VoIP networking environments and automated setup of customer premises equipment including many brands of SIP-based IP phones. Using the EdgeView VoIP Support System and EdgeMarc routers, Edgewater Networks’ Plug & Dial solution reduces the complex, multi-step and error-prone process of router and IP phone setup to a virtually hands-free installation experience. In a hosted PBX or IP centrex environment users simply plug their IP phone into the LAN, enter their phone number and password guided by voice prompts from the EdgeView system. This information is used by EdgeView to seamlessly authenticate the user with the feature server. Upon successful authentication, the EdgeView system will generate the appropriate configuration files, install them on the router and IP phones, reboot the phones and then send notifications to upstream OSS systems. This level of automation dramatically reduces installation times from hours with the manual method to minutes using Plug & Dial capabilities. “In addition to providing the VoIP customer support tools that we’ve come to rely on, EdgeView now offers our Service Provider customers a way to significantly shorten installation time with Plug & Dial. This feature enables the end user to self provision, eliminating the need for our customers to pre-stage and configure IP phones. At the same time, the intuitive voice prompts have improved the out of the box experience for end-users,” said Robert Decker, SVP of Technology & Service Operations at New Global Telecom, the leader in managed wholesale VoIP solutions. Plug & Dial Alliance Program Details The Plug & Dial Alliance Program features and benefits are technical and marketing in nature. Each member agrees to provide software and hardware for Edgewater’s interoperability labs in exchange for certification, publication in application notes and design guides, joint marketing, sales activities, and training. The Plug & Dial interoperability process is currently in progress with charter alliance members. “Our intent with this program is to eliminate the complexity associated with VoIP setup and support. This enables our customers to reduce operating costs and increase customer retention,” says Dave Norman Chief Executive Officer of Edgewater Networks. To learn more about Plug & Dial Alliance Program go to http://www.edgewaternetworks.com or contact Oliver Davis at odavis@edgewaternetworks.com or 415.595.7481. For sales inquiries please contact sales@edgewaternetworks.com or 408.351.7200. About Edgewater Networks Edgewater Networks develops products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. Edgewater's products offer proven network and operational savings from the customer premises to the core of the network. EdgeMarc Series routers provide a VoIP aware NAT/Firewall, VoIP survivability, passive call quality monitoring and powerful but easy-to-use traffic management that ensures high quality voice and video. EdgeConnect managed Power over Ethernet switches provide simplified administration, remote configuration and QoS for converged voice, video and data networks. The EdgeView VoIP Support System offers proactive call quality monitoring (including VoIP MOS), Plug & Dial IP phone configuration, and remote management and monitoring of VoIP endpoints. ### |
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